Did you know that as a great manager, one of your roles is that of a teacher? Your leadership status reflects a high level of knowledge and experience. As an exemplary boss, you likewise want your staff to excel in their jobs.
Probably not all your workers are fully versed in business ethics, etiquette, and professionalism. Getting everyone on the same page helps your company achieve its goals. Here are six vital lessons to teach your employees.
1. Be responsible and accountable.
Although these two words are used interchangeably, their meanings are distinctly different. A job responsibility is a mandated task, an obligation. Accountability is owning the outcome.
As a supervisor, be an example of taking duties seriously and standing by the finished product. If you make mistakes, admit and correct them. By doing so, employees get the message that errors are both forgivable and fixable.
2. Practice the keys to productivity.
- time management
Employees barraged by urgent demands may not be able to distinguish priorities. Clarify for your staff which tasks rank high in timeliness, and which are less pressing. Once time sensitivity is established, show employees how to break down jobs into smaller tasks. This strategy makes getting started less overwhelming.
Being organized keeps materials at your fingertips. Each staffer must have designated places for paperwork and files for digital data. Organize paperwork in folders, file trays, accordion files, a card Rolodex, file cabinets, and shelves. Digital information should be stored in computer files and tablets.
Setting goals aids time management by channeling mental energy. Identify for each employee their work targets. Then, they should map out steps to achievement, estimating the time needed for each. Employees can report to you periodically on goal status via emails and meetings.
One of the thieves of time management is procrastination. Employees who tend to drag their heels need close supervision. To motivate them, offer rewards for being timely.
Being distracted scatters concentration. Try to minimize diversions and interruptions. Providing a low-noise environment helps. Employees should conduct personal calls privately, on breaks and during lunchtime.
3. Embody integrity.
Encourage staff members to be upright in character. Having integrity means treating others as you wish to be treated. Regard fellow workers with genuine empathy and respect. Be honest in your interactions.
Tell your staff, “If you see business practices needing improvement, let me know.” However, instead of criticizing, they should offer ideas toward solutions. Their incentive should be for the corporate good rather than a personal agenda.
4. Understand that all jobs are equally significant.
The housekeeping employee who cleans the bathrooms is just as important as the CEO. Each person plays a vital role in company operations. Employees need to see how they fit into the big picture. Understanding their part helps sustain motivation.
Show workers the ways their jobs tie into corporate goals. All employees, including part-timers, must know they’re valued. They should also realize how business success affects them. Beyond funding their paycheck, prosperity is proof of their abilities, talents, and skills. The workplace is a vehicle for expressing their highest potential.
When employees feel appreciated, they have a vested interest in helping your business grow. One way to reinforce their importance is to reward employees upon achieving a goal. Acknowledgment can take many forms, such as catered meals, bonuses, offsite gatherings, or congratulatory meetings with senior management. Here are more ways to reward employees for work well done.
5. Be a congenial team player.
Emphasize to staff members the necessity of working harmoniously as a team. You can foster unity by cross-training employees. Doing so also maintains workflow during staff shortages.
Clearly define the qualities of an effective team player. Such a staffer is adept at communication, collaboration, and problem-solving. They have an agreeable attitude, recognizing that all team members share a common goal.
Toward that end, each person should be alert to how they can help their coworkers. Avoid gossiping, criticizing, and arguing. Instead, see the good qualities in each other. Compliment and encourage one another daily. Applaud accomplishments. Be courteous, saying thank you at each opportunity.
6. To continue growing with the company, be adaptable.
Resisting change is natural. New developments can be disruptive and challenging. However, staying in business requires modifying operations. Employees who readily adapt are happiest. They’re also favored by management.
To become flexible, ask your staff to stay open-minded. Look for the positive aspects of making changes. For example, learning new technology makes work easier and more efficient.
Tell workers, “You’ll adjust faster by being fully involved. Your zealous attitude will inspire everyone around you!”
How to Teach
There are three components to effective teaching. First, model the lessons you wish to impart. Be a prototype your staff can emulate. Secondly, each day, spend time working alongside your team. Then, regularly hold staff meetings to maintain communication and cooperation.
Share the lessons you’ve learned that have fashioned you into a great leader:
- Be responsible and accountable.
- Practice the keys to productivity by prioritizing, organizing, managing time well, and focusing one-pointedly on tasks.
- Embody integrity.
- Understand that all jobs are equally significant.
- Be a congenial team player.
- To continue growing with the company, be adaptable.
By incorporating your lessons into their work styles, your staff will be all smiles. Moreover, they’ll adore you!